Terms & Conditions

1. Use of the Maxproof Service

1.1 The Maxproof Service provided by Maxproof (hereafter "Maxproof") connects potential customers (hereafter "USERS") of a brand (hereafter "BRAND") with interactive video commerce experiences. Registration for the Maxproof Service does not include a guarantee that a USER will interact with specific content or will be able to experience the requested product in a specific way.

1.2 Maxproof's services are described in more detail on the Maxproof website. This information is an integral part of these terms and conditions, alongside all further documents mentioned hereafter.

2. Registration of Store

2.1 Merchants ("STORES") must register before using the services of Maxproof in full. Registration is regulated on the Maxproof website and dashboard, which is an integral part of these terms and conditions.

2.2 Registration is only permitted for natural and legal persons capable of acting. The registration of a legal person may only be carried out by a person authorized to represent, who must be named.

2.3 When registering, only individual persons may be specified as the owner of the user account.

2.4 The STORE assures that all data provided by them during registration are true and complete. They may not use pseudonyms or artist names.

2.5 If the STORE's access data is misused by third parties, the user is liable for his own actions. All emails or other messages coming from his email address or account are considered his own.

3. Liability of Users

3.1 USERS are solely responsible for all of their actions related to the Maxproof Service. When using Maxproof as well as for all other actions or omissions related to the Service, the user is obliged to:

• Comply with the applicable laws;
• Comply with the terms of the contractual relationship between Maxproof and the USER;
• Refrain from any actions that could harm the functionality or infrastructure of the Service;
• Ensure that all uploaded content respects intellectual property rights of third parties.

4. Content Ownership & Rights

4.1 The STORE retains all rights to the video content uploaded to the Maxproof Service. By uploading content, the STORE grants Maxproof a worldwide, non-exclusive, royalty-free license to use, reproduce, and display the content solely for the purpose of providing the Service.

4.2 Maxproof reserves the right to remove any content that violates these Terms of Service or applicable laws, without prior notice.

5. Payment & Subscription

5.1 Fees for the Paid Plans are billed in advance on a monthly or annual basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

5.2 All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

6. Termination

6.1 You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen.

6.2 Maxproof, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time.